ChinaGoGoChinaGoGo POS

Terms of Service

1. Service Description

ChinaGoGo POS provides digital solutions for restaurants in Thailand, including H5 QR code ordering systems, multilingual menu management, dual payment integration (WeChat Pay + PromptPay), merchant dashboard analytics, and other SaaS services.

We offer three subscription tiers: Free, Pro, and Business. Feature differences are detailed on our pricing page.

2. Account Responsibilities

  • You must provide accurate and complete information during registration and update it promptly when changes occur.
  • You are responsible for maintaining the security of your account password. Any loss or damage resulting from failure to safeguard your password is your responsibility.
  • You agree not to use our services for any illegal activity, including but not limited to: infringing intellectual property, distributing malware, engaging in fraud, or interfering with system operations.

3. Payment Terms

  • Fees are charged monthly based on your selected plan. Current prices are limited-time promotional rates. We reserve the right to adjust prices with 30 days' notice.
  • Subscription fees are billed monthly. Automatic billing begins after the free month or trial period ends.
  • Subscriptions automatically renew monthly unless you cancel. You can cancel auto-renewal anytime through the admin dashboard.

4. Refund Policy

  • Pro and Business plans can be cancelled at any time during the 14-day free trial at no cost.
  • If unsatisfied after subscribing, you may request a full refund within 7 days of the first payment.
  • If you cancel mid-cycle, the paid month's fee is non-refundable, but service continues until the end of the current billing period.

5. Limitations and Disclaimer

  • Our services are provided "as is." Except as expressly required by law, we make no warranties, express or implied, including but not limited to implied warranties of merchantability or fitness for a particular purpose.
  • We are not liable for service interruption or data loss caused by force majeure events, including natural disasters, war, strikes, government actions, or internet failures.
  • Under no circumstances shall we be liable for any indirect, incidental, special, or consequential damages arising from the use or inability to use our services.
  • Our total liability to you shall not exceed the total service fees paid by you in the 12 months preceding the event giving rise to the claim.

6. Third-Party Services

The service may integrate with WeChat Pay, PromptPay, LINE, and other third-party platforms. You agree to comply with the respective terms and policies of these third-party platforms.

7. Account Termination

We reserve the right to suspend or terminate your account if you violate these terms. Serious violations (e.g., using the system for illegal transactions) will result in immediate termination.

8. Changes to Terms

We may update these Terms of Service from time to time. Material changes will be notified via website announcement or email.

9. Contact Us

For questions about these Terms of Service, please contact us at support@chinagogo.app.